Telephone Helplines

Calma offer a range of telephone assistance helplines. This low cost resource can provide employees with a prompt response to queries and personal difficulties. This reduces down-time and helps to resolve concerns quickly. We can provide bespoke services to suit.

Telephone Counselling

This service is operated by nurses who have Certificates or Diplomas in Counselling Skills who adhere to the Nursing and Midwifery Council's Code of Professional Conduct. People who access this service call with a wide range of concerns, involving relationship, loss, stress, anxiety and other personal or work-related crisis issues. The service is available 24 hours a day and is confidential.

Medical Information

The Medical Information line is run by qualified nurses who adhere to the Nursing and Midwifery Council's Code of Professional Conduct. The service helps employees and their families find out about a wide range of health issues. The nurses will not be able to diagnose particular conditions, but they can give callers detailed and up-to-date information on health and medical matters.

Legal & Consumer Advice

The team of professional and qualified barristers, solicitors and legal executives can provide prompt and practical answers concerning legal or consumer queries. The service covers mainland UK (including Scots law), Northern Ireland, the Channel Islands and the Isle of Man.

Tax advice

Tax issues can be complicated for many people. This service connects callers with tax advisers with legal, accountancy and banking backgrounds. Regular training ensures the advisers are primed with the latest developments in tax law and regulations.